Choosing an iGaming software provider is not a decision you get to revisit every quarter — a bad fit means renegotiated contracts, migrated player data, and months of lost momentum. Yet most operators still evaluate vendors with a scattered mix of sales decks and gut instinct. An iGaming platform RFP checklist forces structure into that process, turning vague pitches into comparable, scoreable answers. Below is a 30-question checklist organized into the four areas that make or break a platform partnership: content, licensing, payments, and bonus flexibility. Use it as a scorecard against any vendor you're evaluating — including us.
Why an RFP Checklist Beats a Sales Pitch
A vendor's demo will always show you the best-case scenario. An RFP checklist strips that away by asking the same structured questions of every provider on your shortlist, so you're comparing facts instead of impressions. It also protects you later: if a vendor promises "300+ providers" or "2-week launch" in an RFP response, that becomes a reference point you can hold them to during contract negotiation and onboarding.
The checklist below is grouped so you can score each vendor category by category, then weight the categories based on what matters most to your business — a sportsbook-first operator will weight content differently than a casino-only startup targeting crypto players.
Content: Game Supply and Integration
Questions to ask
- How many game providers are available through a single integration?
- What is the total game library size, and how often is it refreshed?
- Is integration via one API, or do we need separate contracts per studio?
- Can we launch with a curated subset of providers and expand later without re-integrating?
- Do you support both casino slots/live dealer and sportsbook content, or only one vertical?
- What is the typical timeline to add a newly-requested provider?
- Is there a sandbox or demo environment to test game performance before going live?
- Who owns the commercial relationship with studios — us, or the aggregator?
How MatGaming answers this
Our Casino Aggregator connects operators to 300+ game providers and 20,000+ games through a single API integration, covering slots, live dealer, and table games. Because the integration work is done once on our side, operators can add or remove providers without renegotiating technical contracts, and our Sportsbook Aggregator runs on the same infrastructure logic for operators who want both verticals under one roof.
Licensing: Compliance Without the Delay
Questions to ask
- Which jurisdictions can you support a license application for?
- Do you provide legal consultation, or only the technical platform?
- Is KYC/AML tooling built into the platform, or a third-party add-on?
- How long does license acquisition typically take with your support?
- What happens if regulatory requirements change mid-contract?
- Can the platform operate under multiple licenses simultaneously (e.g., for market expansion)?
- Do you handle the ongoing compliance reporting, or is that on us?
- Is there a cost breakdown for licensing support separate from platform fees?
How MatGaming answers this
We support operators through both Curacao and Anjouan gaming license applications, paired with full legal, KYC, and AML consultation. This means licensing isn't a separate vendor relationship you have to manage on top of your platform contract — it's part of the same onboarding conversation, which shortens the path from decision to legally operating brand.
Payments: Coverage and Flexibility
Questions to ask
- How many cryptocurrencies are supported natively?
- Can players deposit and withdraw in fiat and crypto within the same wallet?
- What traditional payment rails (cards, bank transfer, e-wallets) are integrated?
- Are payment processing fees transparent and itemized?
- How are currency conversions and volatility handled for crypto payments?
- Is there a separate integration timeline for adding new payment methods post-launch?
- What fraud detection or transaction monitoring is built in?
- Can we restrict payment methods by jurisdiction or player segment?
How MatGaming answers this
Our Crypto Casino product supports 19+ cryptocurrencies alongside traditional payment rails, so operators aren't forced to choose between a crypto-first brand and fiat compatibility. This matters for RFP scoring because payment flexibility directly affects which markets and player segments you can realistically target from day one.
Bonus Flexibility and Player Retention Tools
Questions to ask
- How many distinct bonus types does the platform support out of the box?
- Can bonus rules (wagering requirements, expiry, eligibility) be configured without developer involvement?
- Is there support for VIP tiering and personalized offers?
- Does the platform support referral and affiliate-linked bonuses natively?
- Can promo codes be generated and tracked in bulk for marketing campaigns?
- Is cashback/rakeback calculated automatically, or does it require manual processing?
- Can bonus logic be adjusted per market or license jurisdiction?
- How quickly can a new bonus campaign go live once approved internally?
How MatGaming answers this
Our Bonus Engine covers 18 bonus types — including deposit, cashback, turnover, VIP, referral, rakeback, welcome package, freebet, freespin, birthday, promo code, reload, no-deposit, and tournament bonuses. Operators configure these directly rather than filing development tickets for every campaign tweak, which matters a great deal when marketing teams need to react to competitor promotions in real time rather than waiting on a dev sprint.
Launch Speed and Commercial Model
Questions to ask
- What is the realistic timeline from signed contract to live platform?
- Is a fully branded white-label option available, or only API access to raw content?
- What business models are available — revenue share, fixed fee, hybrid?
- What ongoing support is included post-launch, and what costs extra?
- Who do we contact directly for technical and commercial issues once live?
How MatGaming answers this
Our White Label Platform gets a fully branded casino or sportsbook live in 2-4 weeks, and we offer Revenue Share, Fixed/Prepaid, and Hybrid commercial models depending on how an operator wants to structure risk and cost. Direct vendor communication happens through Telegram at t.me/matrioo, which keeps the commercial conversation fast rather than routed through layers of account management.
Turning the Checklist Into a Decision
Score each vendor against these 30 questions on a simple scale — answered clearly, answered vaguely, or not answered — and you'll quickly see which providers can back their pitch with specifics versus which ones rely on generic promises. The goal isn't to find a vendor that scores perfectly on every line; it's to find the one whose strengths line up with what your operation actually needs, whether that's rapid market entry, crypto-native payments, or granular bonus control. Run this checklist against MatGaming and any other provider on your shortlist, and let the answers — not the sales pitch — make the call.
